I’ve been invited to appear on a new podcast about great customer service – The Only One Business Show hosted by James Nathan. The recording is booked. I’ll let you know when it’s ready to listen.
Categories: Media
Media
Here’s something I haven’t done before
I’m not usually so outspoken, but Rikki Arundel invited me to contribute to their Gender Speaker Show. So I agreed. We discussed how the language we use can denigrate women and accidentally exclude non-binary people.
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