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The Only One

I’ve been invited to appear on a new podcast about great customer service – The Only One Business Show hosted by James Nathan. The recording is booked. I’ll let you know when it’s ready to Read more…

Nearly there…

As you may know, I’ve been working on my new book of icebreakers and energisers for speakers and trainers for aaaaages! It’s currently with the proofreaders, and I hope to send it to print on Read more…

On a mission

I was in Leeds yesterday, running another Copywriting for Recruitment masterclass with Mitch Sullivan. We deliver this course somewhere up and down the country every couple of weeks, which means we’ve probably transformed job ads Read more…

My happy place

I’ve just returned from another five-day improv intensive with the Maydays. This is my sixth time! This time, my focus was on musical improv. That is, making up songs on the spot. Not only is Read more…

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