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“Recharged my mojo”

That’s what a delegate said about the copywriting for freelance journalists course I run regularly on behalf of Journalism.co.uk. I’ve done it over 20 times now. Thanks, Emma, for your kind words. Read the review

Media Coach

Thrilled to be talking to Alan Stevens on his radio show today about my new book, Experiential Speaking. You can hear the interview from 1:20 to 08:00. And here it is with video snippets added Read more…

The Only One Business Show

Thanks to James Nathan for interviewing me about customer service for the Only One Business Show. Among other things, we talked about tea, journalism, and how to cut through nonsense. Oh, and mating animals. Listen Read more…

Killer content

Thrilled that a couple of my tweets were chosen to be featured in this excellent article about ‘killer content’. Read the article

The Only One

I’ve just done my interview for James Nathan’s podcast about customer service – The Only One Business Show. We discussed many things, including copywriting, my new book, and me being a tea lady when I Read more…

The truth is out.

What do I think about hotel breakfasts? That’s what SAP wanted to know when they interviewed me recently on New York’s High Line Walk. Which button did I press? Watch the video to find out Read more…

New York, New York!

Here’s me being interviewed by SAP. Among other things, they asked me about pizza, camping and binge-watching TV. See that man holding a stick with coloured circles? Those were smiley faces. He lowered the stick Read more…

The Only One

I’ve been invited to appear on a new podcast about great customer service – The Only One Business Show hosted by James Nathan. The recording is booked. I’ll let you know when it’s ready to Read more…

Breakthrough Brands

I wouldn’t describe myself as a ‘breakthrough brand’, nor a ‘thought leader’ nor ‘world changer’. Nevertheless, I’ve been invited to appear on Joe Dalton’s Breakthrough Brands radio show. He interviews thought leaders and world changers to find Read more…

Expert interview

Flattered to be featured in Janice B Gordon’s series of expert interviews. She helps businesses to scale their sales, and was ranked 25 in the Top 100 Global Business Influencer List 2017. The recording is booked Read more…